At Prime Fellas, we are committed to delivering your orders quickly, safely, and reliably. Below you'll find details about how we process, ship, and handle deliveries.
Order Processing
- All orders are processed and shipped within 2 working days of receiving the order.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
- We work with reliable and trusted shipping providers to ensure timely and secure delivery.
- Standard shipping is available for all orders within India.
Shipping Confirmation
- Once your order is shipped, you'll receive a shipping confirmation email with your tracking number.
- You can use this information to track your delivery in real time.
Delivery Time
- Standard delivery is estimated at 2 working -days after shipment.
- Actual delivery time may vary based on:
a. Your location
b. Weather conditions
c. Courier delays or other logistical challenges
Shipping Rates
Shipping costs are calculated at checkout based on:
- The weight and dimensions of your order
- The delivery destination
International Shipping
- At this time, we only ship within India.
- International shipping is not available.
Delivery Issues
If you encounter any issues with your delivery (e.g., delay, wrong address, or missing package), please contact our support team immediately:
📞 Phone: +91 9711674206
📧 Email: info@primefellas.com
We’ll work quickly to resolve the issue and ensure a smooth delivery experience.
Lost or Damaged Packages
In the rare event your package is lost or arrives damaged:
- Contact us right away via the contact details above.
- We’ll investigate with our shipping partner and offer a resolution, which may include:
a. Sending a replacement
b. Or issuing a refund
