Last Updated: April 09, 2025
At Prime Fellas, we are committed to delivering your orders quickly, safely, and reliably. Below you'll find details about how we process, ship, and handle deliveries.
Order Processing
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All orders are processed and shipped within 2 working days of receiving the order.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
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We work with reliable and trusted shipping providers to ensure timely and secure delivery.
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Standard shipping is available for all orders within India.
Shipping Confirmation
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Once your order is shipped, you'll receive a shipping confirmation email with your tracking number.
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You can use this information to track your delivery in real time.
Delivery Time
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Standard delivery is estimated at 2 working days after shipment.
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Actual delivery time may vary based on:
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Your location
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Weather conditions
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Courier delays or other logistical challenges
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Shipping Rates
Shipping costs are calculated at checkout based on:
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The weight and dimensions of your order
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The delivery destination
International Shipping
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At this time, we only ship within India.
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International shipping is not available.
Delivery Issues
If you encounter any issues with your delivery (e.g., delay, wrong address, or missing package), please contact our support team immediately:
📞 Phone: +91 9711674206
📧 Email: info@primefellas.com
We’ll work quickly to resolve the issue and ensure a smooth delivery experience.
Lost or Damaged Packages
In the rare event your package is lost or arrives damaged:
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Contact us right away via the contact details above.
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We’ll investigate with our shipping partner and offer a resolution, which may include:
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Sending a replacement
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Or issuing a refund
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Returns and Refunds
For complete details on product returns or refunds, please refer to our
